Rizzaro Return Policy
At Rizzaro, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.
Eligibility for Return:
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You may request a return within 3 days of receiving your order.
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Products must be unused, unopened, and in original packaging.
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Perfumes and personal care items cannot be returned once used, unless damaged or faulty.
Note:
To be eligible for a return/refund, please record a full unboxing video from the moment the package is opened. This helps us verify any issues and process your request faster.
Non-returnable Items:
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Used or partially used perfumes.
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Sale or clearance items.
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Custom-made or personalized products.
If your product arrives damaged or incorrect:
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Notify us within 24 hours of delivery.
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Share a clear photo/video of the product and packaging as proof (unboxing video preferred).
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We will replace or refund your order based on the issue and evidence provided.
How to request a return:
Contact us via:
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Email: admin@rizzaro.shop
Our support team will guide you through the return or replacement process quickly and professionally.